Legal
Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, shipping address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to process your orders, send order confirmations and shipping updates, respond to your comments and questions, and send you marketing communications (where you have given consent).
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted third parties who assist us in operating our website and conducting our business — such as payment processors and delivery services — as long as those parties agree to keep this information confidential.
4. Cookies
Our website uses cookies to enhance your experience. A cookie is a small file placed on your device. You can choose to have your device warn you each time a cookie is sent, or you can choose to turn off all cookies through your browser settings.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through secure payment gateways and are not stored or processed on our servers.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at support@exclusivecraftsworld.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@exclusivecraftsworld.com or call us at +234 706 850 7867.